Spac2 Support Desk

Hello, Spac2 users.
How can I help you?

Um, what kind of problem are you having? Don't worry, we'll sort it out; please select the issue you are experiencing from the list below.

Select an issue to expand details

Click on any topic card below to reveal step-by-step troubleshooting guides.

Personalize your Spac2 desktop with curated high-definition wallpapers, custom local photo uploads, glass blur sliders, and nighttime brightness dimming.

Themes & Uploads

1. Curated Wallpapers & Local Photos

  • Open Settings: Click the Settings icon on the bottom Dock or right-click / long-press the desktop.
  • Curated Gallery: Choose from built-in themes (Cosmic Space, OLED Black, Abstract Gradients).
  • Upload Local Images: Click Upload to select any PNG, JPG, or WEBP photo from your device.
  • Direct Image URL: Paste any direct 4K image link and click Select.
Frosted Glass & Dimming

2. Blur & Dimming Controls

  • Frosted Glass Blur: Drag the blur slider (0px - 20px) to enhance readability over colorful pictures.
  • Night Dimming: Adjust dim levels (0% - 80%) for comfortable nighttime focus.
  • Save & Apply: Click Save & Apply to store your custom style permanently on your device.

Spac2 runs as a progressive web application without bulky app store downloads. Install directly in 5 seconds to enjoy a distraction-free fullscreen window, lightning-fast launching, and offline capability.

1

Open Safari

Launch Safari on your iPhone or iPad and navigate to https://spac2.com.

2

Tap the Share Icon

On Safari's bottom toolbar, tap the Share button (the square icon with an upward arrow).

3

Select "Add to Home Screen"

Scroll down the options list, tap Add to Home Screen, then tap Add in the top right corner.

4

Launch Like a Native App

The Spac2 icon appears on your home screen. Tap it to launch full-screen with no browser address bar.

1

Visit Spac2

Open Google Chrome or Samsung Internet and go to https://spac2.com.

2

Open Browser Menu

Tap the three vertical dots (⋮) menu icon located at the top right of your screen.

3

Select "Install app"

Tap Install app or Add to Home screen from the dropdown menu.

4

Confirm Installation

Tap Install in the dialog prompt. Spac2 will be integrated into your App Drawer as a standalone app.

1

Open Chrome or Edge

Navigate to https://spac2.com on your Windows 10/11 PC.

2

Click Install in Omnibox

Look at the right side of the address bar and click the Install Spac2 icon (display with down arrow).

3

Confirm and Pin

Click Install. Spac2 launches in a clean standalone window. Pin it to your Taskbar or Start Menu.

1

Open Safari or Chrome

Visit https://spac2.com on macOS Sonoma/Sequoia.

2

Add to Dock (Safari)

From the top Safari menu bar: Choose File ➔ Add to Dock or click the Install icon in Chrome's address bar.

3

Run Standalone

Spac2 launches in an isolated native macOS application window with zero browser clutter.

Spac2 Chat connects you directly with friends and colleagues via secure Peer-to-Peer (WebRTC) protocols with zero intermediary server logging.

1

Create Room or Invite

Open /chat/, enter a room name or share a QR code / invite link for instant encrypted joining.

2

HD Voice & Video Calls

Tap the voice or video call button. Allow camera and microphone permissions when prompted to start ultra-low latency calls.

3

Send Raw Files & Photos

Direct P2P transfer delivers 100% original image and file quality with zero lossy compression and no strict file size limits.

A lightweight office suite that launches instantaneously and safeguards your files locally following the Local-First security model.

📄 Spac2 Doc (Markdown & Rich Text)

Draft documents, keep work logs, build tables, and insert syntax-highlighted code blocks. Export easily to Markdown (.md), HTML, or PDF.

⚡ Spac2 Note (Quick Notes)

Capture spontaneous ideas and manage to-do lists with interactive checkboxes. Auto-saves in real-time so nothing is lost if you close your tab.

Master keybindings to navigate and get work done with lightning speed:

Quick Search / Command Palette
Ctrl + K or /
Toggle Fullscreen Mode
F11
Close Window / Exit Search
Esc
Quick Save Doc / Note
Ctrl + S
Quick Open Spac2 Chat
Alt + C
Hard Refresh & Update Cache
Ctrl + F5

Quick steps to resolve hardware access permissions, Service Worker caching, and network recovery:

1

Fix Microphone & Camera in Chat

Click the Lock icon on the left side of the address bar. Set both Camera and Microphone permissions to Allow, then reload the page.

2

Clear Cache & Update Version

If you see an older interface or missing features, press Ctrl + Shift + R (or pull down to refresh on mobile) to let the Service Worker fetch all latest updates.

3

Offline Mode & Network Recovery

Most Spac2 apps are cached offline. When disconnected, Games, Notes, Docs, and Wallpapers continue to work seamlessly on your local machine.

Frequently Asked Questions (FAQ)

Quick answers to common questions about wallpapers, privacy, terms, and the Spac2 ecosystem.

Spac2 is a lightweight Web OS and free cloud application ecosystem. All core services—including Spac2 App Store, Spac2 Chat, Workspace productivity suite (Doc, Note, Sheet), Game Center, and Utilities—are 100% completely free for individual users worldwide with zero hidden charges.

Spac2 strictly adheres to the Local-First security model. Your custom wallpapers, Docs, Notes, and personal settings are encrypted and stored directly in your browser's local storage (IndexedDB / LocalStorage). Spac2 never sells or collects sensitive personal data.

You can read our comprehensive legal documents at any time by visiting Privacy Policy and Terms of Use. We ensure all policies are transparent and user-protective.

You can chat directly via Spac2 Live Chat, send an email to dev@spac2.com, or visit the Spac2 Contact Center. We typically respond within 24 hours.

Still need help with Spac2?

Our technical team and developer community are ready to assist you right away.